Returns & Exchanges

RETURNS & REFUND POLICY

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Party in a Box will accept all refunds or replacement requests if the products are returned to our warehouse within 14 days of delivery. The product must not have been used, show any signs of wear and tear, and the packaging must not have been damaged. If the packaging is damaged in any way or if the product has been opened / used, you will not be entitled to a refund or replacement.

We acknowledge the Traditional Owners of the land, the people of the Darug Nation. We pay our respects to Elders past, present, and emerging.

Each item in our party box, much like the traditions and stories of the Aboriginal and Torres Strait Islander Elders, has its own unique tale. We honor and celebrate the rich cultures and traditions of Indigenous communities who have nurtured and preserved this land, bringing a touch of uniquely Australian spirit to every celebration.